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Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Collection of Personal Data
We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and address provided when you register for an account or contact us.
  • Usage Information: Information about your interactions with our website and services, such as the pages you visit, features you use, and the actions you take.
  • Other Information: Information provided by your clients or customers, which may include personal data of your customers or users, processed as part of the services we provide. This may include but is not limited to contact details, transaction information, and other relevant data necessary for the provision of our services.

For payment information, please note that we do not collect credit card information directly. Payment transactions are processed by a third-party payment gateway provider. We do not store or have access to your credit card details. Your payment information is securely processed by the payment gateway provider in accordance with their privacy policy and security measures.

Purpose of Processing Personal Data
We may process your personal data for the following purposes:

  • To provide and maintain our services, process transactions, and fulfill orders.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To personalize your experience and offer tailored content, promotions, and recommendations.
  • To improve our website, products, and services through analysis of usage data and feedback.
  • To comply with legal obligations and regulatory requirements.

Disclosure of Personal Data
We may disclose your personal data to third parties in the following circumstances:

  • With service providers and business partners who assist us in providing our services and operating our business.
  • With your consent or at your direction.
  • To comply with legal requests, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • In connection with a merger, acquisition, or sale of all or a portion of our business.

Security Measures
We implement reasonable security measures to protect your personal data against unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Retention of Personal Data
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Access and Correction
You have the right to access and correct your personal data held by us. If you would like to review, update, or delete your personal data, please contact us using the information provided below.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us
If you have any questions about our privacy policy or need further assistance, please don't hesitate to contact us.

JOMBILL SOLUTIONS (JR0167013-V)
Email: jombill.com@gmail.com
Whatsapp: wa.me/60195599622

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